Payment Policy

1. Accepted Payment Methods

We accept the payment methods displayed at checkout, including American Express, Google Pay, Discover, Mastercard, PayPal, Visa, JCB, and Apple Pay. Available payment options may vary depending on your location, device, browser, card issuer, and checkout availability at the time of purchase.

2. Transaction Currency

All orders placed through qervado.com are charged in euros. The final order amount, including product price, shipping fee, applicable discounts, and any taxes shown at checkout, will be displayed before payment is completed. If your bank, card issuer, or PayPal account uses another currency, currency conversion fees or exchange rate differences may be applied by your payment provider.

3. Payment Security

We use secure payment processing services to help protect customer payment information. Our website uses HTTPS with SSL/TLS encryption to help protect data transmitted during checkout. Full card numbers, CVV codes, PayPal login details, wallet credentials, and complete payment account information are processed by the payment provider and are not stored by LI DAILY NOODLE HOUSE on our website.

4. Payment Authorization and Failed Payments

Orders are only processed after payment is successfully authorized. If a payment fails, is declined, or cannot be verified, the order may not be completed. Payment failure may happen because of incorrect card details, insufficient funds, bank restrictions, expired cards, wallet verification issues, PayPal review, security checks, network issues, or payment provider risk controls.

5. Refunds to Original Payment Method

Approved refunds will be returned to the original payment method used for the order. Refunds are usually completed within 7 business days after approval, but the actual posting time may depend on your bank, card issuer, PayPal, card network, or payment provider. Shipping fees, taxes, customs duties, or local charges may not be refundable unless required by applicable law or caused by our confirmed error.

6. Payment Disputes and Order Review

If you have a payment question, duplicate charge concern, refund issue, or order dispute, please contact us at info@qervado.com before opening a chargeback or payment claim. To review payment disputes fairly, we may use order records, payment confirmation, billing details, shipping information, tracking status, delivery records, return requests, refund records, and customer communication history. This helps us respond properly to PayPal, card issuer, bank, wallet provider, or payment processor review requests.