Terms of Service
1. Acceptance of Terms
These Terms of Service apply when you access, browse, or place an order through qervado.com. By using our website, you agree to follow these terms and any related policies referenced on this website.
2. Website Operator
This website is operated by LI DAILY NOODLE HOUSE. Our contact details, including address, phone, and email information, are provided through the company information shortcodes displayed on our website where applicable.
3. Use of Website
You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its normal operation, attempt unauthorized access, submit false information, or use the website in a way that may harm LI DAILY NOODLE HOUSE, other customers, or service providers.
4. Product and Service Information
We try to present product, service, price, shipping, and policy information clearly and accurately. However, minor errors, display differences, availability changes, or technical mistakes may occur. We reserve the right to correct errors or update information where necessary.
5. Orders
When you place an order through qervado.com, you are responsible for providing accurate billing, shipping, contact, and payment information. Orders may be delayed, cancelled, or rejected if the information provided is incomplete, incorrect, suspicious, or cannot be verified.
6. Order Acceptance
An order confirmation email does not always mean that an order has been finally accepted. We may review orders for payment authorization, stock availability, delivery limitations, suspected fraud, pricing errors, or compliance issues before processing shipment.
7. Pricing and Currency
All prices and payments on this website are charged in euros unless otherwise stated. The final amount, including product price, shipping fees, applicable discounts, and any taxes shown at checkout, will be displayed before payment is completed.
8. Payment Terms
We accept the payment methods shown at checkout, including American Express, Google Pay, Discover, Mastercard, PayPal, Visa, JCB, and Apple Pay. Payments may be processed by third-party payment providers. For more details, please review our Payment Policy.
9. Payment Security
We use secure payment processing services and website protection measures, including HTTPS and SSL/TLS encryption, to help protect checkout data. We do not store full card numbers, CVV codes, PayPal login details, or complete wallet credentials on our website.
10. Shipping Services
Shipping coverage, processing time, transit estimates, shipping fees, free shipping rules, remote-area delivery, customs, taxes, and tracking information are explained in our shipping terms. For complete details, please review our Shipping Policy.
11. Delivery Responsibility
Customers must provide a complete and accurate shipping address. If a package is delayed, returned, or lost because of an incorrect or incomplete address, additional costs may apply. Delivery times are estimates and may be affected by carriers, customs, weather, holidays, or remote-area limitations.
12. Returns and Refunds
Return requests must follow the return period, return conditions, return approval process, and refund rules stated on our website. Items must not affect resale after return inspection. For full return and refund details, please review our Return & Refund Policy.
13. Damaged or Incorrect Orders
If you receive a damaged, defective, incorrect, or incomplete item, you should contact us within 48 hours of delivery at info@qervado.com. Photos of the item, packaging, shipping label, and order details may be required for review.
14. Refund Method
Approved refunds will be returned to the original payment method. Refunds are usually completed within 7 business days after approval, but the actual posting time may depend on the customer’s bank, card issuer, PayPal, card network, or payment provider.
15. Privacy and Data Protection
We collect and use customer information only as needed for website operation, order processing, payment verification, shipping, customer support, return handling, fraud prevention, and legal compliance. For more details, please review our Privacy Policy.
16. Customer Accounts and Communications
If customer account features, order emails, support messages, or tracking updates are available, you are responsible for keeping your account and contact information accurate. We may contact you about orders, payments, shipping, returns, refunds, or service-related matters.
17. Intellectual Property
All website content, including text, layout, images, graphics, logos, icons, product descriptions, and design elements, belongs to LI DAILY NOODLE HOUSE or its authorized content providers unless otherwise stated. You may not copy, reproduce, distribute, or misuse website content without permission.
18. Limitation of Liability
To the fullest extent permitted by applicable law, LI DAILY NOODLE HOUSE is not responsible for indirect, incidental, special, or consequential losses related to website use, order delays, carrier issues, payment provider delays, customs processing, technical errors, or events beyond our reasonable control.
19. Governing Law and Jurisdiction
These Terms of Service shall be governed by the laws of the country or region where the address of LI DAILY NOODLE HOUSE is located, as shown by 665 Buffalo Road, #01-314, Zhujiao Centre (Tekka Market), Singapore 210665, unless applicable consumer protection law requires otherwise. Any dispute, claim, or legal matter related to these Terms, website use, orders, payment, shipping, returns, refunds, or privacy shall be handled by the competent courts with jurisdiction over the address location of LI DAILY NOODLE HOUSE. In case of dispute, the court process shall be the final method of resolution unless applicable law provides another mandatory procedure.
20. Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in our website, payment methods, shipping services, return process, privacy practices, legal requirements, or business operations. The updated version will apply once posted on this page.